Wednesday, November 17, 2010

Quotation for the day: Roger Smith

"We're up to our ass in trouble and we've got to start doing things differently.  We're behind our foreign competition right now in quality, in technological design, in plants and facilities, and, yes, even in our own 1980, the little girl with the lemonade stand down the street made more profit than all of us--GM, Ford, Chrysler and AMC together."
GM chairman Roger Smith in 1981, as quoted in Maryann Keller, Rude Awakening: The Rise, Fall, and Struggle for Recovery of General Motors (New York: William Morrow and Company, 1989) 62.

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